Terms of service

Overview

Welcome to baublebary.shop! The terms “we,” “us,” and “our” refer to baublebary.shop. baublebary.shop operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). baublebary.shop is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that the information you provide is correct, current, and complete and that you have the rights necessary to provide it.

You are responsible for maintaining the security of your account credentials and for your account activity. You may not transfer, sell, assign, or license your account to another person.

Section 2 – Our Products

We make reasonable efforts to represent our products accurately. Colors or product appearance may differ from what you see on your screen because of your device and its display settings.

Screen display differences do not affect your statutory rights if a product is faulty or does not conform to its description.

Product descriptions may be updated. We may discontinue a product or limit the quantities offered to a person or geographic region, subject to applicable law.

Section 3 – Orders

When you place an order, you are making an offer to purchase. baublebary.shop may decline an order for a legitimate reason, such as product unavailability, inability to authorize payment, or a clear pricing error, subject to applicable law. Your order is accepted when we send an order acceptance or dispatch confirmation.

Please review your order carefully before submitting it. We may be unable to change an order once processing has begun, but this does not affect any statutory cancellation or withdrawal right. If we do not accept an order, or if we need to change or cancel it, we will attempt to notify you using the email address, billing address, or phone number supplied with the order.

Purchases may be returned or exchanged in accordance with our Return & Refund Policy. Nothing in that policy or these Terms limits any mandatory statutory right, including a right of withdrawal or rights concerning faulty goods.

You represent that your purchases are for personal or household use and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged for a product will be the price shown at checkout when you place your order, subject to any correction handled in accordance with applicable law. Applicable taxes, shipping charges, and other costs payable to us will be shown before you submit your order. Any duties or import charges payable by the customer for an order crossing a customs border will be disclosed where applicable and as required by law.

We may offer promotions governed by separate terms. If there is a conflict between a promotion’s terms and these Terms, the promotion’s terms will govern that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to update your information when necessary so that we can complete your transactions and contact you about your orders.

You represent that you are authorized to use your selected payment method and agree to pay the final amount displayed at checkout. Available payment methods and related terms are described in our Payment Terms.

Section 5 – Shipping and Delivery

Delivery destinations, shipping charges, and estimated delivery times are described in our Shipping Policy and displayed at checkout where applicable. We will notify you if we become aware of a significant delay. Your rights in the event of late or failed delivery remain subject to applicable law.

For consumer orders, the risk of loss of or damage to goods remains with us until you, or a person you designate other than the carrier, takes physical possession of the goods, except where applicable law provides otherwise. If your package is lost or damaged in transit, contact us so we can investigate and provide the remedy required by law.

Section 6 – Intellectual Property

The Services, including their text, images, graphics, videos, audio, design, and arrangement, are owned by baublebary.shop, its affiliates, or licensors, as applicable, and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes. You must not reproduce, distribute, modify, publicly display, republish, or exploit material from the Services without authorization, except where permitted by law.

Nothing in these Terms grants you ownership of or a license to any intellectual property of baublebary.shop, Shopify, or a third party, except as expressly stated. The names, logos, and other identifiers displayed on the Services belong to their respective owners.

Section 7 – Optional Tools

We may provide access to tools offered by third parties. Such tools may be subject to the third party’s terms and privacy practices.

To the extent permitted by applicable law, optional third-party tools are made available “as is” and “as available.” Please review the relevant provider’s terms before using them. Our responsibility for third-party tools cannot be excluded where applicable law does not permit that exclusion.

We may add new tools and features to the Services. These Terms will apply to them unless we state otherwise.

Section 8 – Third-Party Links

The Services may contain links to websites or features provided by third parties. We do not control their content or practices. If you choose to use a third-party website or service, review its terms and privacy policy.

Our responsibility for third-party websites and services remains subject to applicable law. A purchase you make directly from a third party is governed by that third party’s terms. Questions or complaints about that purchase should be directed to the third party.

Section 9 – Relationship with Shopify

baublebary.shop is powered by Shopify, which provides the ecommerce platform for the Services. Sales of products through our store are between you and baublebary.shop. Shopify provides the platform but is not the seller of the products. Nothing in this section limits any rights you may have under applicable law.

Section 10 – Privacy Policy

Personal information collected through the Services is handled as described in our Privacy Policy, available on our website. Certain information may also be processed by Shopify as described in Shopify’s privacy notices. Please review our Privacy Policy for information about how personal information is collected, used, and disclosed.

Section 11 – Feedback

If you submit ideas, suggestions, reviews, or other content to us (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that Feedback in connection with operating and promoting the Services, to the extent permitted by applicable law.

You represent that you have the rights necessary to submit your Feedback and that it does not violate another person’s rights or applicable law. You must disclose any compensation or incentive received in connection with a review where required by law.

We may remove Feedback that violates these Terms or applicable law. We are not required to publish every submission.

Section 12 – Errors, Inaccuracies, and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct such information and update the Services.

If an error affects an order, we will contact you and handle any change or cancellation in accordance with applicable law and your statutory rights.

Section 13 – Prohibited Uses

You may access and use the Services only for lawful purposes. You must not use the Services to:

• Violate applicable law or another person’s rights.
• Submit false or misleading information.
• Harass, threaten, or harm another person.
• Send spam or other unauthorized promotional material.
• Impersonate another person or entity.
• Introduce viruses, malicious code, or other harmful technology.
• Collect another person’s personal information without authorization.
• Interfere with the security or normal operation of the Services.

We may restrict access for a material violation of these Terms, subject to Section 15 and applicable law.

Section 14 – Automated Agents

This section applies if you use software that takes autonomous or semi-autonomous action on your behalf to access or interact with the Services (an “Agent”).

An Agent must not conceal its automated nature, circumvent security measures or CAPTCHAs, or access the Services in a manner that disrupts their operation. We may use reasonable technical measures to limit automated access, subject to applicable law.

Section 15 – Termination

We may suspend or terminate access to an account or the Services if you materially breach these Terms, misuse the Services, or where otherwise permitted by applicable law. Where appropriate, we will provide notice and an opportunity to resolve the issue.

Termination does not affect rights or obligations that arose before termination, including rights concerning an order already placed. Provisions intended to continue after termination will remain in effect to the extent permitted by law.

Section 16 – Disclaimer of Warranties

We make reasonable efforts to keep information on the Services accurate and current, but website content may occasionally contain errors or be temporarily unavailable. To the extent permitted by applicable law, we do not guarantee uninterrupted or error-free access to the website or optional digital features.

Nothing in these Terms excludes or restricts mandatory statutory rights relating to products, including legal rights when goods are faulty, not as described, or otherwise do not conform to the contract. Any voluntary return or exchange service is additional to those rights.

Section 17 – Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for intentional misconduct, personal injury where applicable, or mandatory consumer remedies.

Any limitation of our liability for other losses applies only to the extent permitted by applicable law. This section does not affect your statutory rights concerning orders, delivery, withdrawal, or faulty goods.

Section 18 – Indemnification

You are responsible for your unlawful use of the Services and for losses caused by a material breach of these Terms to the extent provided by applicable law. Nothing in this section requires a consumer to waive statutory rights or assume liability beyond what applicable law permits.

Section 19 – Severability

If a provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply. The affected provision will apply only to the extent that applicable law permits.

Section 20 – Waiver and Entire Agreement

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and the policies referenced on our website set out the agreement concerning your use of the Services. Nothing in this section affects mandatory consumer rights or rules governing the interpretation of standard contract terms.

Section 21 – Assignment

You may not transfer your account or obligations under these Terms to another person without our consent, except where applicable law permits otherwise. We may transfer our rights or obligations in connection with a business transfer, subject to applicable law and without reducing your statutory consumer rights.

Section 22 – Governing Law

These Terms are governed by the laws of Germany. If you are a consumer residing in another country, this choice of law does not deprive you of any mandatory consumer protections that apply in your country of habitual residence.

Any dispute will be heard by a court with jurisdiction under applicable law. Nothing in these Terms requires a consumer to bring a claim exclusively in Germany where applicable law gives the consumer another choice of forum.

Section 23 – Headings

The headings in these Terms are included for convenience and do not affect their interpretation.

Section 24 – Changes to These Terms

We may update these Terms by posting a revised version on our website. We will notify you of material changes where required by law. Changes will take effect on the date stated in the notice or revised Terms and will not remove rights that already arose from an order placed before that date.

Section 25 – Contact Information

Questions about these Terms of Service may be sent to info@baublebary.shop.

Store Name: baublebary.shop
Website: www.baublebary.shop
Email: info@baublebary.shop
Phone: +49 172 9370238
Business Address: Bruno-Baum-Straße 39A, 12685 Berlin, Germany

Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM Berlin local time (CET/CEST)
Saturday–Sunday: Closed